Customer Feedback

We greatly appreciate our customers' feedback, especially if there is something that we need to put right!

It's our desire to resolve issues and ensure our customers are happy that sets up apart from the competition. We aim to treat all our customers fairly and endeavour to exceed their expectations. We'll go the extra mile to make sure any mistakes or queries are dealt with as a priority.

We'd like to take this opportunity to say a huge thank you to all our customers who've already given us feedback! It helps us to understand what we're getting right and where we can improve.

Check out our latest customer feedback below!

Dan was the most professional, knowledgeable person from start to finish. Both Dan & Conner were great at installing today & went above & beyond with the service!

Mrs Riordan<span> Banbury</span>

Mrs Riordan Banbury

5 Star Rating

The gentleman who did the work was extremely professional, polite & knowledgeable.

Mr Carvalho<span> Banbury</span>

Mr Carvalho Banbury

5 Star Rating

Great service, definitely would recommend. Perfect timing, great communication over the phone and overall professional approach. Thank you.

Mr Smereka<span> Nuneaton</span>

Mr Smereka Nuneaton

5 Star Rating

If I ever need any more work doing, this will be the first company I will call! Excellent work & service. Every time 100%.

Mrs Wheatley<span> Banbury</span>

Mrs Wheatley Banbury

5 Star Rating

Would thoroughly recommend M&N. Excellent service - was lucky to get my boiler services within hours of making call. It was a fair pair & was great to support a local service. Will definitely use them again.

Ms Hemashall<span> Banbury</span>

Ms Hemashall Banbury

5 Star Rating

I am very satisfied with my experience using M&N from first point of contact to completion of the work. The person with whom I made initial contact was extremely polite and helpful and was able to send an engineer to assess the cause of the problem very quickly. The paperwork was easy to understand and complete at which point a date for completion of the work was agreed. Both the engineers who came to undertake the work were extremely pleasant and knowledgeable. Such a different story to past experiences with other companies which never bothered to respond to an inquiry or if they did were too busy to help within six months. I just wish I had found M&N before. Thank you M&N for a great job done.

Ms Bowen<span> Banbury</span>

Ms Bowen Banbury

5 Star Rating

As always excellent & prompt service from M&N.

Mr Coleman<span> Banbury</span>

Mr Coleman Banbury

5 Star Rating

Was very happy with the engineer sent out. She was very knowledgeable, polite & answered all the questions I had.

Mr Billenkinsopp<span> Bedford</span>

Mr Billenkinsopp Bedford

5 Star Rating

Amazing service!

Ms Wheatley<span> Banbury</span>

Ms Wheatley Banbury

5 Star Rating

I have used M&N for a while now. I have found all services to a high standard, very efficient staff that are helpful, polite & always clean up after themselves. Great team of people!

Mrs Waite<span> Banbury</span>

Mrs Waite Banbury

5 Star Rating

My wife is disabled, and the new wet room is fantastic. Better than I could ever imagine, just love it. Charlie, Matty, Chris and Dan are excellent workmen, knowledgeable, trustworthy, pleasant, lovely men who I would recommend to anyone. Thanks for my wet room, it has made my wife's life so much easier.

Mr Foley<span> Daventry</span>

Mr Foley Daventry

5 Star Rating

Professional and knowledgable.

Mr Hunt<span> Banbury</span>

Mr Hunt Banbury

5 Star Rating

Right from the office staff to engineers, all incredibly helpful and understanding. Used M&N for a range of services and have been pleased every time.

Mrs Meddows<span> Banbury</span>

Mrs Meddows Banbury

5 Star Rating

Absolutely nothing to dislike...which is why I use you exclusively. Your courtesy on the phone, and in person, is exemplary at all times.

Mr Hamilton<span> Banbury</span>

Mr Hamilton Banbury

5 Star Rating

Very friendly & reliable service from start to finish. Highly recommended. 

Mrs Sharman<span> Banbury</span>

Mrs Sharman Banbury

5 Star Rating

Engineer Vicky was prompt, cheerful, tidy & most professional when it came to understanding our needs regarding servicing the boiler & our elderly gas fire. She is a credit to M&N & a very good ambassador.

Mr Bennett<span> Banbury</span>

Mr Bennett Banbury

5 Star Rating

The engineer who services my boiler was very helpful & knowledgeable. Kept things very tidy. Would definitely use again.

Ms Tombes<span> Mollington</span>

Ms Tombes Mollington

5 Star Rating

Very professional, polite & punctual.

Mr Watson<span> Banbury</span>

Mr Watson Banbury

5 Star Rating

Sean was excellent, very courteous, knowledgeable & pleasant. Contact with customer service was also very efficient. Thanks very much.

Mrs Powell<span> Banbury</span>

Mrs Powell Banbury

5 Star Rating

Very good professional & personal service.

Mr Topliss<span> Banbury</span>

Mr Topliss Banbury

5 Star Rating

I always feel 100% confident in what you are doing & the way your staff undertake their roles in all areas of the company. I have no hesitation in recommending you to other people.

Mr Taylor<span> Bicester</span>

Mr Taylor Bicester

5 Star Rating

I liked everything from when I rang & made my booking to when I paid my bill. It's such a smooth, pleasant experience & all the staff are friendly, helpful & always willing to go that extra mile. Been using M&N Heating for 5 years & can't fault them.

Mrs Venter<span> Evesham</span>

Mrs Venter Evesham

5 Star Rating

Sean was friendly, knowledgeable & tidy. Got M&N's details when Sean was servicing a neighbour's boiler & very pleased with the price & the work completed.

Mr Sharpe<span> Warwick</span>

Mr Sharpe Warwick

5 Star Rating

they were very efficient. We had a new carpet down in hall / landing & I did not have to ask them to protect it at any time. They kept me informed on what time they would be arriving. Great to have hot water again!

Mrs Oxley<span> Banbury</span>

Mrs Oxley Banbury

5 Star Rating

Good local service at a good price. Excellent customer service even when appointment needed to be changed at the last minute. Wouldn't use anyone else.

Mr Taplin<span> Banbury</span>

Mr Taplin Banbury

5 Star Rating

All dealt with very efficiently & promptly. The engineer turned up on time. He was very courteous & professional.

Mrs Martin<span> Towcester</span>

Mrs Martin Towcester

5 Star Rating

I was delighted that someone came out to give a quote the very same day that I first telephoned. The plumbers were very punctual on both visits. They were all very polite, cheerful & helpful. The office staff were just as pleasant & helpful. I can't find fault with the service at all. I would certainly use M&N again.

Mrs Ault<span> Banbury</span>

Mrs Ault Banbury

5 Star Rating

Very good service!

Mr Green<span> Banbury</span>

Mr Green Banbury

5 Star Rating

Professionalism at it's best.

Mr Majid<span> Milton Keynes</span>

Mr Majid Milton Keynes

5 Star Rating

Always try to accommodate timings to suit customer - plus engineers are really friendly & prepared to explain any issues.

Mr Gregory<span> Banbury</span>

Mr Gregory Banbury

5 Star Rating

When phoning up, the person on the other end at M&N is always helpful & if they can't help, they find someone who can.
 
We have found the response time good & your engineers are friendly & courteous. They are always on time or early, but if early, phone up to see if it's convenient to come.
 
We have used M&N for quite a few years & will continue to do so - although we hope not to see them too often!!!!

Mrs Glanville<span> Banbury</span>

Mrs Glanville Banbury

5 Star Rating

Brilliant service, from emailing for a quote all the way through to getting the boiler serviced. Helpful &genuine advice given by the plumber whilst remaining courteous throughout the visit. Thank you.

Mr Seedat<span> Tamworth</span>

Mr Seedat Tamworth

5 Star Rating

Professional, polite, courteous & helpful staff.

Mr Watson<span> Chipping Norton</span>

Mr Watson Chipping Norton

5 Star Rating

Charlie was so knowledgeable & explained everything he was doing in language we understood. We will recommend him to all our friends without question!

Ms Mccready<span> Chipping Norton</span>

Ms Mccready Chipping Norton

5 Star Rating

"Gary & will were very pleasant & very helpful. They knew the job very well. You have to be very careful when working with gas!"

Mr Morris - Banbury

Mr Morris - Banbury

5 Star Rating

"Brilliant."

Mrs Greatorex<span> Brackley</span>

Mrs Greatorex Brackley

5 Star Rating

Sean, the engineer, was knowledgeable, friendly and did a great job.

Mr Freeman<span> Banbury</span>

Mr Freeman Banbury

5 Star Rating

Fantastic service! Very polite and punctual.

Ms Wheatley<span> Banbury</span>

Ms Wheatley Banbury

5 Star Rating

I was very impressed with the service! After searching on Google, I recognised you from your vans. The engineers were polite & the website was very easy to use & very useful for technical help.
The service was very sufficient from booking in the appointment to the engineer turning up, was all high rate.
The staff were all helpful & would definitely recommend M&N Heating.

Mr Hansford<span> Banbury</span>

Mr Hansford Banbury

5 Star Rating

We have an old boiler which M&N keep serviced and working beautifully.

Mrs Kane<span> Upper Tadmarten</span>

Mrs Kane Upper Tadmarten

5 Star Rating

Like clockwork! Couldn't ask for a better service! Many thanks to all the M&N team.

Mrs Wall<span> Banbury</span>

Mrs Wall Banbury

5 Star Rating

Really pleased to have this company after being let down by numerous others. The engineers have been great, one of them (Charlie) was training a new team member & I was impressed hearing how he spoke to the trainee - he's clearly skilled at teaching others.
The guys have all been polite & courteous & I would highly recommend the company.
Please pass on my feedback as they have been fantastic.
Thank you.

Ms Sims<span> Chipping Norton</span>

Ms Sims Chipping Norton

5 Star Rating

M&N provided an excellent and very professional service. I found all staff to be friendly and extremely efficient. I originally arranged a boiler service but also required a cooker and washing machine to be disconnected so all work was carried out by the same engineer in the same visit without any problems. 
I would highly recommend the company.

Ms Fryatt<span> Banbury</span>

Ms Fryatt Banbury

5 Star Rating

Very pleased with your work.

Mrs Warner<span> Banbury</span>

Mrs Warner Banbury

5 Star Rating

Their friendliness & patience was very much appreciated as I seemed to have lots of questions for them!

Miss Norris<span> Banbury</span>

Miss Norris Banbury

5 Star Rating

Never had a bad experience. Everyone's so helpful, friendly, professional and courteous.

Mrs Whittingham<span> Banbury</span>

Mrs Whittingham Banbury

5 Star Rating

Lance was extremely professional with good team support, excellent installation & workmanship.

Mr Beckley<span> Aylesbury</span>

Mr Beckley Aylesbury

5 Star Rating

Your engineer Greg was absolutely brilliant! Although it was initially an inspection / assessment visit, with company approval, he removed & replaced our defective electric shower in the single visit.
An excellent ambassador for the company. 
M&N will be no.1 on our go to list for future problems...

Mr Rudge<span> Banbury</span>

Mr Rudge Banbury

5 Star Rating

Your plumbers who fitted my radiators & completed the sundry jobs were excellent in all respects which gave me great confidence in the quality of work done. 
Gary arrived very much on time. He carried out a really professional job & cleaned up afterwards. 
If I need central heating / plumbing assistance in the future, I shall certainly look to M&N Heating.

Sam<span> Brackley</span>

Sam Brackley

5 Star Rating

Your service is terrific as is your reliability.

Mr Leigh<span> Bloxham</span>

Mr Leigh Bloxham

5 Star Rating

Very professional & courteous. Certainly went the extra mile. Thank you.

Mr Small<span> Banbury</span>

Mr Small Banbury

5 Star Rating

As always, excellent service. Wouldn't use anybody else.

Mr Flower<span> Banbury</span>

Mr Flower Banbury

5 Star Rating

The team were very quick to respond to my initial query and provide a quote. The process from start to finish was very easy and would use again!

Ms Jones<span> Witney</span>

Ms Jones Witney

5 Star Rating

Arrived when stated, called to discuss query and finished with all items tidied away.

Mr McLindon<span> Banbury</span>

Mr McLindon Banbury

5 Star Rating

A1! Will use again.

Mr Porter - Birmingham

Mr Porter - Birmingham

5 Star Rating

I just have 100% confidence in the service and advice provided. I personally hate anything to do with plumbing and heating systems and so having a company that I feel I can 100% depend upon is brilliant.

Mr Taylor<span> Bicester</span>

Mr Taylor Bicester

5 Star Rating

As you can tell from our star rating, we are extremely please with the work that was carried out. 
Please thank all the engineers that attended during the 3 days that the work was carried out. When everything was finished and tidied away, you wouldn't know they had been. 
Well done M&N. Keep you the good work.

Mr Bricknell<span> Middleton Cheney</span>

Mr Bricknell Middleton Cheney

5 Star Rating

From my initial telephone call to the completion of the work I was extremely impressed.

Mr Watson<span> Banbury</span>

Mr Watson Banbury

5 Star Rating

Work Done: Install new electric shower, install new bath taps & waste, install new sink taps & waste, check boiler.
Problems Overcome: Old shower stuck to tiles with adhesive.
Feedback: Provided a very good service; on time, did everything required & more. I will be using you again & recommend you every time. Thank you for a job very well done.

Mr Wall<span> Banbury</span>

Mr Wall Banbury

5 Star Rating

I have been your client for a few years & am very happy with the services provided. Excellent customer service, professional, reliable & understanding plumbers. No jobs are too small & good value for money. I will recommend you to my friends, family & everyone who needs a reliable & professional company for plumbing & heating.

Mrs Baeva<span> Somerton</span>

Mrs Baeva Somerton

5 Star Rating

Very good. Always do what you say you will & always on time.

Mr Langran<span> King's Sutton</span>

Mr Langran King's Sutton

5 Star Rating

Excellent service from office to site!

Mr Lewin<span> Thame</span>

Mr Lewin Thame

5 Star Rating

Very knowledgeable, feel confident in the work.

Mrs Brooks<span> Bicester</span>

Mrs Brooks Bicester

5 Star Rating

Very pleased with all the help, advise & professionalism shown by all.

PW Properties<span> Oxford</span>

PW Properties Oxford

5 Star Rating

Tenacity at fixing the problem. Always cheerful. Tidy and polite.

Mr Titman<span> Banbury</span>

Mr Titman Banbury

5 Star Rating

Come on guys, you are absolutely fantastic. I only mentioned that my sink MIGHT be leaking & you had a plumber with us within three hours, UNBELIEVABLE. I am so pleased with your service & you should be proud of what you have achieved. Sean was/is great. Everyone seems really happy working for M&N. I am enormously grateful. Take good care of yourselves.

Mr Robinson<span> Banbury </span>

Mr Robinson Banbury

5 Star Rating

Always very professional and helpful.

Mr Haynes<span> Brackley</span>

Mr Haynes Brackley

5 Star Rating

I am very grateful for your speedy response to my emergency leak, which you fixed for me.

Mrs Ridgeway<span> Banbury</span>

Mrs Ridgeway Banbury

5 Star Rating

M&N were extremely helpful and promptly booked the appointment for my boiler service. I would highly recommend them.

Mrs Lowe<span> Banbury</span>

Mrs Lowe Banbury

5 Star Rating

Only had two visits & both with very nice chaps. Helpful, clean working etc. Great service!

Mr Baker<span> Bicester</span>

Mr Baker Bicester

5 Star Rating

Quick to come out in an emergency. Friendly, professional & tidy.

Mrs Whittingham<span> Banbury</span>

Mrs Whittingham Banbury

5 Star Rating

Quality company. Rosie is so helpful.

Mrs Brooks<span> Banbury</span>

Mrs Brooks Banbury

5 Star Rating

The way you understood my situation and the service provided was nothing less than totally professional, going beyond my initial request.

Mr Witton<span> Banbury</span>

Mr Witton Banbury

5 Star Rating

Rosie arranged for a plumber to fix a leak, same day, on a Sunday! Very pleased with the service. Thank you.

Mr Bradshaw<span> Warwick</span>

Mr Bradshaw Warwick

5 Star Rating

Got the job done and didn't expect payment until job was complete in full.

Mrs Bath<span> Banbury</span>

Mrs Bath Banbury

5 Star Rating

M&N responded quickly & I was informed when an engineer would be available. On the day of the service, the engineer arrived promptly on time, giving me excellent service. Thank you Gary & the team at M&N Heating. Happy New Year. Warm regards!

Mr Spillett<span> Aylesbury</span>

Mr Spillett Aylesbury

5 Star Rating

Didn't dislike anything, far from it! Rosie managed to move things around & responded positively to my request for a same day call out. The engineers were punctual, courteous, very knowledgeable & fixed the problem(s) & possible future problems by highlighting areas of concern (jammed stopcocks etc). All in all, first class - thank you!

Mr Bonello<span> Banbury</span>

Mr Bonello Banbury

5 Star Rating

Easily contacted. Very polite on phone and email. Excellent service. Well done. Have already recommended you to friends.

Mr Bradshaw<span> Warwick</span>

Mr Bradshaw Warwick

5 Star Rating

This company is always helpful, even if you ask about something you do not understand, they always take the time to explain.

Ms Durran<span> Market Harborough</span>

Ms Durran Market Harborough

5 Star Rating

Great service, the engineer was professional, courteous and knowledgeable. He was running late and called to advise. He arrived with a couple of minutes of the revised arrival time.

Mr Tipple<span> Wantage</span>

Mr Tipple Wantage

5 Star Rating

Great team at M&N.

Mr Halfpenny<span> Banbury</span>

Mr Halfpenny Banbury

5 Star Rating

Reliability is the most important criterion for me - and you came out tops in replying to my enquiries and keeping appointments. On the two occasions that you have done plumbing jobs, your engineers have been extremely helpful and pleasant.

Anon<span> Banbury</span>

Anon Banbury

5 Star Rating

All personnel were very understanding of our requirements, very polite and very efficient. Many thanks.

Mr Whiston<span> Bloxham</span>

Mr Whiston Bloxham

5 Star Rating

Very easy to deal with. Responsive to requests for information, punctual on due date, well organised and overall great service!

Mr Topliss<span> Banbury</span>

Mr Topliss Banbury

5 Star Rating

On time, efficient, courteous.

Mr Trump<span> Banbury</span>

Mr Trump Banbury

5 Star Rating

Very professional company!

Mr Bradford<span> Banbury</span>

Mr Bradford Banbury

5 Star Rating

This was the first boiler service since moving into our new house & first experience with M&N. Their phone response was very prompt & friendly with the appointment made to suit my convenience. The engineer arrived exactly on time & was very courteous & friendly. He put show covers on his feet to protect my carpets. The service was carried out efficiently & the bill (which was less than I expected) was emailed to me the next day. Cannot fault any aspect!

Mrs Martin<span> Towcester</span>

Mrs Martin Towcester

5 Star Rating

Your people are always here before the appointment time which is appreciated. Can't think of anything I dislike - always excellent service.

Mrs Love<span> Abingdon</span>

Mrs Love Abingdon

5 Star Rating

Wouldn't use anyone else!

Mrs Maddocks<span> Banbury</span>

Mrs Maddocks Banbury

5 Star Rating

Very polite & knowledgeable engineer. Following my short dealings with M&N I have found them reliable & efficient. I hope to continue using their services for my central heating / boiler.

Mr Pickin<span> Towcester</span>

Mr Pickin Towcester

5 Star Rating

The best heating company I have spoken to, very polite and understanding. Can't fault them! You have a customer for life, and will recommend you to all my friends. Be in touch next year for a service. Thank you.

Mrs Wyles<span> Burford</span>

Mrs Wyles Burford

5 Star Rating

I found everyone I dealt with at M&N very friendly and courteous. My repair was dealt with the same day and the cost was very reasonable.

Mr Christie<span> Banbury</span>

Mr Christie Banbury

5 Star Rating

Consistently good service.

Mr Prowse<span> Banbury</span>

Mr Prowse Banbury

5 Star Rating

Gary & Will arrived on time and were very organised and porfessional in their work. They put dustsheets down and hovered up at the end of the job, taking all the rubbish away with them. Will definitely use M&N again in the future.

Mr Hodge<span> Daventry</span>

Mr Hodge Daventry

5 Star Rating

Punctual, polite and courteous. No mess when carrying out the job but still cleaned up afterwards.

Mr Hoyland<span> Banbury</span>

Mr Hoyland Banbury

5 Star Rating

Always arrive on time. Friendly professional service. Always does an excellent job.

Mrs Love<span> Abingdon</span>

Mrs Love Abingdon

5 Star Rating

Dan your engineer is very customer focused and always does an excellent job.

Mrs James<span> Banbury</span>

Mrs James Banbury

5 Star Rating

Absolutely thrilled at the prompt and professional service from the M&N Engineers. They were courteous, efficient and very friendly while fitting the replacement.

Mr Gregory<span> Banbury</span>

Mr Gregory Banbury

5 Star Rating

The engineer was clearly expert, friendly and enthusiastic about his area of work. It was a pleasure to meet him.

Mrs W<span> Bicester</span>

Mrs W Bicester

5 Star Rating

Rosie was excellent on booking my appointment and Gary who did the work was very good, he gave me lots of information. Great job all round!

Mr Aldenton<span> Southam</span>

Mr Aldenton Southam

5 Star Rating

Thank you for the professional service received from M&N Heating & Plumbing. From the initial contact booking to the visit to service my central heating and water cylinder (and the kind, gratefully received, training with regards to how to set the programs for the water/heating!). You can only judge a company by the service you have received, that for me has been excellent 'Top Marks!' A big THANK YOU and smiley face :-) Keep up the great service and I will be back year after year! 

Mrs Wall<span> Banbury</span>

Mrs Wall Banbury

5 Star Rating

Just first class service.

Mr Leigh<span> Bloxham</span>

Mr Leigh Bloxham

5 Star Rating

Very polite and efficient. Excellent quality work

Mr Davison<span> Witney</span>

Mr Davison Witney

5 Star Rating

I called M & N Heating and Plumbing, a very polite chap answered the phone and an engineer was sent out. The engineer was polite and professional, he knew his trade. He had the cistern fixed in no time! I would definitely use M & N Heating again and recommend to family and friends.

Mrs Willson<span> Banbury</span>

Mrs Willson Banbury

5 Star Rating

Always helpful no matter who you speak to. Prompt service and explanations given.

Mr Allen<span> Chipping Norton</span>

Mr Allen Chipping Norton

5 Star Rating

All the guys we've had have been excellent. Sorted a slight issue on the same day as reporting it. Brilliant.

Mr Williams<span> Banbury</span>

Mr Williams Banbury

5 Star Rating

Very professional, and gave full details of everything carried out with an explanation of why.

Mr Kingdom<span> Kidlington</span>

Mr Kingdom Kidlington

5 Star Rating

As usual, M&N provided a great professional service and their heating engineers are always clean, tidy and punctual. I have no problem using them again and recommending to others.

Mr Worthy<span> Bicester</span>

Mr Worthy Bicester

5 Star Rating

I was really pleased with the job. Thank you.

Mr Rubery<span> Banbury</span>

Mr Rubery Banbury

5 Star Rating

Great service - quick simple and well explained. I have used before and will definitely use again.

Mr Berthelemy<span> Aylesbury</span>

Mr Berthelemy Aylesbury

5 Star Rating

Arrived on the date stated and telephoned to say they would be 30 minutes late.

Mrs Stone<span> Evesham</span>

Mrs Stone Evesham

5 Star Rating

Gary the engineer was on time, professional, courteous and thorough. He offered advice about operating the boiler.

Mr Skinner<span> Sibford Gower</span>

Mr Skinner Sibford Gower

5 Star Rating

Nothing to dislike. Keep doing what you do now!

Mr Prowse<span> Bodicote</span>

Mr Prowse Bodicote

5 Star Rating

Absolutely amazing and professional service by the two heating engineers that came over.

Mr Carvalho<span> Banbury</span>

Mr Carvalho Banbury

5 Star Rating

Jatinder was very good, and the loan of two fan heaters was every usefule while the boiler wasn't working.

Mr Pedler<span> Coventry</span>

Mr Pedler Coventry

4 Star Rating

Overall, very good. Charlie did a great job with no fuss, very polite and good communication.

Mr Cleaver<span> Banbury</span>

Mr Cleaver Banbury

5 Star Rating

A1 - will use again

Mr Porter<span> Marston Green</span>

Mr Porter Marston Green

5 Star Rating

The heating engineer who came, John, went the extra mile. The receptionist, Gill, was very friendly and she understood how worried we were. John made sure all was in order before he left and on the strength of that we have asked for two more jobs to be done. Thank you.

Mrs Dunell<span> Banbury</span>

Mrs Dunell Banbury

5 Star Rating

One of our tenants reported a problem with their central heating system. M&N found no fault and advised our tenant on setting the timer correctly.

Mr Bailey<span> Banbury</span>

Mr Bailey Banbury

4 Star Rating

I have been using this company for few years now. They did a big job in my cottage moving pipes and installing a new boiler just before Christmas and finished it on time!!! Small jobs were done promptly as well. Reliable, professional, customer orientated company, competitive prices. I can recommend them to anyone who needs a reliable plumbing services and a good customer service.

Mrs Baeva<span> Somerton</span>

Mrs Baeva Somerton

5 Star Rating

I cannot speak highly enough about the company. Every member of staff I had contact with was friendly, helpful and professional, and the work was carried out to a very high standard.  I am so relieved to find a company I can trust and gives me peace of mind!

Mrs Child<span> Canons Ashby</span>

Mrs Child Canons Ashby

5 Star Rating

On the several occasions that I have now used M&N for boiler servicing, repairs and new installations, I cannot fault the punctuality, professionalism, nor the courtesy of the engineers who I have met. Everyone to who I have spoken with on the phone has been very friendly and helpful. A previous supplier had let me down once too often; which prompted me to approach an M&N representative (whom I spotted loading an M&N van in a neighbouring street) and ask for a business card. I'm glad I did! It's good to be able to rely on a company, whose customer care is first class.

Mr Hamilton<span> Banbury</span>

Mr Hamilton Banbury

5 Star Rating

Very helpful and honest about when they could arrange an appointment, as there was heavy snow at the time! Very helpful lady in the office, who answered all of my queries. Lovely service when our tank was fitted, very tidy and clean too - unlike my husband and his DIY! Definitely recommend and will be using M&N again.

Mrs Boulton<span> Banbury</span>

Mrs Boulton Banbury

5 Star Rating

Very pleasant staff and excellent service at the end of the one year warranty.

Mr Furnivall<span> Leamington Spa</span>

Mr Furnivall Leamington Spa

5 Star Rating

A great company to do business with. Great to find a company who we can rely on going forward.

Mr Brooke<span> Milton</span>

Mr Brooke Milton

5 Star Rating

Job was only a basic oil boiler service, but the heating engineer was punctual, polite and efficient, explaining what work had been done and answering any questions I had. I will definitely consider M&N in the future.

Mr Black<span> Barford St Michael</span>

Mr Black Barford St Michael

5 Star Rating

The service provided on the day was excellent - the only criticism I have is that when I booked, I explained that I needed an afternoon appointment. However, after the booking was agreed a call was made to my wife and the booking was switched to a morning appointment, which was inconvenient for me and meant I had to rearrange my day at the last moment. That was disappointing. Apart from that, the service was of a high standard.

Mr Slater<span> Bloxham</span>

Mr Slater Bloxham

4 Star Rating

The office staff and heating engineers are always helpful.

Mrs Cheetham<span> Noke</span>

Mrs Cheetham Noke

5 Star Rating

We particularly appreciate the attitude and approach of your heating engineer (Dan).

Mrs Hodson<span> Duns Tew</span>

Mrs Hodson Duns Tew

5 Star Rating

Lovely people, great service.

Mrs Sapnik<span> Banbury</span>

Mrs Sapnik Banbury

5 Star Rating

Very polite and courteous. Work completed quickly and efficiently.

Mr Davison<span> Whitney</span>

Mr Davison Whitney

4 Star Rating

Friendly, reliable and professional.

Mr Hancock<span> Twyford</span>

Mr Hancock Twyford

5 Star Rating

I have used the services of M&N Heating & Plumbing on three occasions. I have always been very satisfied with the high level of professional and helpful service offered, and would use them again without a doubt.

Mrs Copplestone<span> Banbury</span>

Mrs Copplestone Banbury

5 Star Rating

My wife and I would like to take this opportunity to acknowledge the really first-class service that your heating engineer, Jatinder, provided the day he came to powerflush our ailing central heating system. He proved to be a highly proficient, knowledgeable and industrious person who kept us appraised throughout the whole process and was very considerate when moving in and around our home. It was a real pleasure to have him here. In Jatinder, my wife and I wholeheartedly agree that your enterprise has found a valuable asset.

Mr Bennie<span> Whichford</span>

Mr Bennie Whichford

5 Star Rating

M&N was the first company we got to come and fix our toilet that wasn't flushing when we moved to Banbury, just over a year ago. If I recall, it was because they were able to send someone quicker than the other firms we had tried. The plumber was very helpful and professional, and we have been going back for our boiler and fire inspections since then. We have never been disappointed.

Mr Broughton<span> Banbury</span>

Mr Broughton Banbury

5 Star Rating

M&N's service, from initial contact to completion of the job, was professional throughout. Connor, who fitted the shower, was more than courteous and left everything tidy.

Mr Jeacock<span> Bodicote</span>

Mr Jeacock Bodicote

5 Star Rating

I liked the fact the heating engineer arrived on time and knew what he was doing. He spent time servicing the boiler properly and checking everything! Thank you to the heating engineer for a great job, well done.

Mrs Clare<span> Cropredy</span>

Mrs Clare Cropredy

5 Star Rating

From the initial telephone call to book the boiler servicing through to the heating engineer attending, I thought the service was first class and value for money. I will use again and recommend.

Mr Baker<span> Souldern</span>

Mr Baker Souldern

5 Star Rating

The guy who carried out the work had been to us before and we found him very good on both occasions. The only thing I would say is from the time I reported the problem, to you completing work seemed quite excessive, although time of year didn't help on this occasion.

Mr Ryland<span> Adderbury</span>

Mr Ryland Adderbury

5 Star Rating

The ease of booking the appointment, and the heating engineer that came to service my boiler was extremely helpful with regard to my questions.

Ms Watson<span> Northampton</span>

Ms Watson Northampton

5 Star Rating

Much, much better than the service we've received from British Gas in the past. Your heating engineer serviced the boiler properly and in accordance with the manufacturers' requirements. Thanks to all involved.

Mr Kirk<span> Banbury</span>

Mr Kirk Banbury

5 Star Rating

Your heating engineer was polite, helpful, tidy - we could not have asked for a better service.

Mr Trump<span> Banbury</span>

Mr Trump Banbury

5 Star Rating

All good and very helpful with my plumbing query.

Mr Chandler<span> Banbury</span>

Mr Chandler Banbury

4 Star Rating

All good and very helpful with my plumbing query.

Mr Chandler<span> Banbury</span>

Mr Chandler Banbury

4 Star Rating

A good service from Steve and Joey - I will certainly continue to use M&N for my plumbing needs.

Mr Eastman<span> Banbury</span>

Mr Eastman Banbury

5 Star Rating

Polite, helpful and efficient. Did the job quickly and effectively with no mess.

Mr Davison<span> Clifton</span>

Mr Davison Clifton

5 Star Rating

On the whole, we were very happy with the service given. Highly recommended.

Mrs Ul-Haq<span> Daventry</span>

Mrs Ul-Haq Daventry

5 Star Rating

Loved the quick quote form. Called back first thing the next day. Polite, knowledgeable engineers. Very thorough, loved that he took pics to put on file in case problem in future. Would definitely use again. Such a refreshing experience, great business model.

Mrs Courtney<span> King's Sutton</span>

Mrs Courtney King's Sutton

5 Star Rating

The engineer arrived promptly and carried out the work thoroughly.

Mr Back<span> Milcombe</span>

Mr Back Milcombe

5 Star Rating

Professional, courteous, punctual and friendly.

Mr Freeman<span> Barford St Michael</span>

Mr Freeman Barford St Michael

5 Star Rating

Having used M&N for over five years now, we are very happy and cannot recommend them highly enough!

Mrs Bonnefina<span> Hempton</span>

Mrs Bonnefina Hempton

5 Star Rating

Fantastic friendly company that go above and beyond, always go out of their way to help!

Miss Spencer<span> Banbury</span>

Miss Spencer Banbury

5 Star Rating

Good prompt service at a competitive price.

Mr Leigh<span> Bloxham</span>

Mr Leigh Bloxham

5 Star Rating

Easy to contact by phone. Very professional and polite. I like the way the heating system components are clearly labelled. I first noticed this on several new homes visited recently. Already recommending your firm to friends and relatives.

Mr Bradshaw<span> Leamington Spa</span>

Mr Bradshaw Leamington Spa

5 Star Rating

Pleased I found your company first time to service my gas boiler, which is over 40 years old. It is now working perfectly. Very satisfied with your service.

Mr Hooton<span> Bicester</span>

Mr Hooton Bicester

5 Star Rating

A good, professional team.

Mr Oxley<span> Bodicote</span>

Mr Oxley Bodicote

4 Star Rating

A good, professional team.

Mr Oxley<span> Bodicote</span>

Mr Oxley Bodicote

4 Star Rating

Project managed by Charlie Wise superbly from start to finish. Quick to resolve any issues and communication was clear and regular. Finished job looks great and just what we were looking for.

Mr Addison<span> Daventry</span>

Mr Addison Daventry

4 Star Rating

Project managed by Charlie Wise superbly from start to finish. Quick to resolve any issues and communication was clear and regular. Finished job looks great and just what we were looking for.

Mr Addison<span> Daventry</span>

Mr Addison Daventry

4 Star Rating

Prompt, polite and efficient.

Mr Skinner<span> Southam</span>

Mr Skinner Southam

5 Star Rating

Good honest, reliable staff.

Mrs Shouler<span> Broughton</span>

Mrs Shouler Broughton

5 Star Rating

A very nice, helpful and tidy workman. Explained clearly what he was doing, what was going on and how our heating worked, which helped us as we were unaware.

Mrs Clarke<span> Evesham</span>

Mrs Clarke Evesham

5 Star Rating

Fast, friendly and reliable, excellent value for a professional service!

Mrs Collett<span> Aynho</span>

Mrs Collett Aynho

5 Star Rating

Overall, I was very happy with the service received. The engineer was first class, very courteous and knowledgeable.

Mrs Scanlon<span> Brackley</span>

Mrs Scanlon Brackley

4 Star Rating

Overall, I was very happy with the service received. The engineer was first class, very courteous and knowledgeable.

Mrs Scanlon<span> Brackley</span>

Mrs Scanlon Brackley

4 Star Rating

Excellent service from the first telephone call to sending a plumber out very promptly, would highly recommend!

Mr Price<span> Banbury</span>

Mr Price Banbury

5 Star Rating

Very professional and efficient service provided  to install new boiler to a different location in our old house. Many thanks to Sam for a great job! We would highly recommend you.

Mr & Mrs Lucas<span> Banbury</span>

Mr & Mrs Lucas Banbury

5 Star Rating

Overall, very pleased with the improvements made to my house, a late Victorian end terrace that needed substantial updating to the heating system. All the tradesman who came were friendly and competent.

Mr Lyford-Smith<span> Banbury</span>

Mr Lyford-Smith Banbury

4 Star Rating

Overall, very pleased with the improvements made to my house, a late Victorian end terrace that needed substantial updating to the heating system. All the tradesman who came were friendly and competent.

Mr Lyford-Smith<span> Banbury</span>

Mr Lyford-Smith Banbury

4 Star Rating

Very effective and efficient, what more can I ask for?

Mr Hancock<span> Swinford</span>

Mr Hancock Swinford

5 Star Rating

We were very impressed with Stephen Ring and how patient, knowledgeable and competent he is. The problem is now fixed and we are most grateful to him. We would recommend him and your company at any time. Thank you for sending Stephen to us!

Mrs Meagher<span> Banbury</span>

Mrs Meagher Banbury

5 Star Rating

Efficient service, very polite and efficient engineer who fixed the problem.

Mrs Duggan<span> Banbury</span>

Mrs Duggan Banbury

5 Star Rating

I take this opportunity to thank you and the engineer who attended the job. He was very professional and completed the job to a very high level. I'm completely satisfied with the quality of work done. Thank you again 'Team M&N Heating'...!

Mr Sabnis<span> Aylesbury</span>

Mr Sabnis Aylesbury

5 Star Rating

It's difficult to fault M&N. I wish all heating companies were as reliable, helpful and efficient!

Mrs Meads<span> Chipping Norton</span>

Mrs Meads Chipping Norton

5 Star Rating

Whilst the overall work was completed to my satisfaction, I was disappointed that it required two visits and, therefore, an additional cost. The second engineer said that the first engineer should have been able to do the job himself, thereby eliminating the additional cost. Despite this I am happy to use, and recommend, M&N in the future.

Mr Evans<span> Banbury</span>

Mr Evans Banbury

4 Star Rating

Whilst the overall work was completed to my satisfaction, I was disappointed that it required two visits and, therefore, an additional cost. The second engineer said that the first engineer should have been able to do the job himself, thereby eliminating the additional cost. Despite this I am happy to use, and recommend, M&N in the future.

Mr Evans<span> Banbury</span>

Mr Evans Banbury

4 Star Rating

Engineer's overall manner and courtesy was very good.

Mr Ryland<span> Adderbury</span>

Mr Ryland Adderbury

5 Star Rating

The engineer arrived on time, with a friendly and professional approach. The work was completed very quickly and he provided excellent feedback as to what he'd done and why, and also assessed the present states of the boiler and hot water tank (both in excellent condition).

Mr Eastwood<span> Bicester</span>

Mr Eastwood Bicester

5 Star Rating

Your staff member who came out to visit my home was very pleasant and very efficient.

Mr Sacha<span> Bodicote</span>

Mr Sacha Bodicote

4 Star Rating

Your staff member who came out to visit my home was very pleasant and very efficient.

Mr Sacha<span> Bodicote</span>

Mr Sacha Bodicote

4 Star Rating

The whole process was very professional, from the initial enquiry to book an appointment, to the engineer coming out to survey the current system, receiving the quote and scheduling the installation. The installer was pleasant, punctual and tidy, which were all very welcome.  Afterwards another engineer came back to inspect the installation also.  Very pleased with entire process.

Mr Heath<span> Banbury</span>

Mr Heath Banbury

5 Star Rating

The person that came round was punctual, helpful and a pleasure to deal with. Just a bit more communication would have been good, but as I say, overall the experience was really good.

Mr Broughton<span> Banbury</span>

Mr Broughton Banbury

4 Star Rating

Customer service driven, skilled and courteous engineers and the best backroom staff.

King & Woolley<span> Banbury</span>

King & Woolley Banbury

5 Star Rating

Overall a good experience both with the office staff, with whom I booked the boiler service, and the engineer, who was excellent.

Mr Siveter<span> Halesowen</span>

Mr Siveter Halesowen

4 Star Rating

From the first telephone call to the completion of the plumbing work, I've received an outstanding service. Dale was incredibly patient and courteous during the planning and quoting phase of the work, giving me as much time as I needed whilst we considered the alternatives for our property.

Mr Lang<span> Bicester</span>

Mr Lang Bicester

5 Star Rating

M&N helped me in a time of emergency, sorting out my heating and boiler. Trustworthy enough to be left alone in my home to do the work.

Mr Zaman<span> Banbury</span>

Mr Zaman Banbury

5 Star Rating

Stuart carried out the work in a truly wonderful fashion, taking the time and effort to ensure the work was of the highest standard, Steve continued the work seamlessly whilst Stuart took a well-earned break, and maintained Stuart's exacting standards. They are both clearly plumbers of the highest standard.

Mr Lang<span> Bicester</span>

Mr Lang Bicester

5 Star Rating

All staff are very helpful and friendly!

Mrs Gilkes<span> Banbury</span>

Mrs Gilkes Banbury

5 Star Rating

Other team members have been involved in the project and, without exception, they have been an absolute pleasure to deal with and I have thoroughly appreciated their professionalism. Rosie and the other team members have been wonderful. Always responsive, knowledgeable, organised and helpful.

Mr Lang<span> Bicester</span>

Mr Lang Bicester

5 Star Rating

Very well run organisation with engineers who are a credit to the company.

The John Baker Charity<span> Aynho</span>

The John Baker Charity Aynho

5 Star Rating

Dale gave a fab impression and confidence in meeting my needs.

Miss Thorpe<span> Warwick</span>

Miss Thorpe Warwick

4 Star Rating

We have always been happy with the service from M&N. Staff are very friendly too and helpful.

Mrs Gilkes<span> Banbury</span>

Mrs Gilkes Banbury

5 Star Rating

The young man who came to install the new boiler was exemplary; polite, professional, efficient, tidy, knowledgeable and skilled at his trade. I could not recommend him highly enough!

Mr Desforges<span> Bicester</span>

Mr Desforges Bicester

5 Star Rating

I have used M&N for several years to undertake my annual boiler maintenance and I have been 100% satisfied with the service received.

Mr Prowse<span> Bodicote</span>

Mr Prowse Bodicote

4 Star Rating

I like the fact that M&N is a local, office-based company, so you know who you're dealing with, and there is a friendly receptionist on the other end of the phone to discuss your needs and arrange an appointment. I have used M&N twice, once for a moderately large job and once for a smaller plumbing problem and was very happy on both occasions with the high standard of politeness, helpfulness and professionalism.

Mrs Copplestone<span> Banbury</span>

Mrs Copplestone Banbury

5 Star Rating

Your engineer was a very likeable and friendly guy who got on with his job, whilst passing the time of day in a genuine fashion.

Mr Arch<span> Evesham</span>

Mr Arch Evesham

5 Star Rating

Excellent customer service and very professional engineers with high standard of workmanship.

Mr Gregory<span> Banbury</span>

Mr Gregory Banbury

5 Star Rating

Very friendly engineer, he even advised on items the house builder hadn't done - including wiring the immersion heater!

Mr Quinn<span> Northampton</span>

Mr Quinn Northampton

5 Star Rating

I liked the cheerful, happy aura which the workman brought in to the house. He was neat, efficient and worked well. You are lucky in the people that you employ!

Mr Mclloghry<span> Banbury</span>

Mr Mclloghry Banbury

5 Star Rating

A very professional set up and service, punctuality and good manners. Emails and phone calls were answered promptly and professionally. The whole experience gave me confidence in your firm's service.

Mrs Tilbury<span> Banbury</span>

Mrs Tilbury Banbury

5 Star Rating

I felt I should write to let you know how professional I have found yourselves, from the very first phone call made to yourselves, email's received and the two very professional young gentlemen that arrived and carried out the boiler service this morning.  It is quite rare these days to find such professionalism and great customer care. I shall be highly recommending yourselves to friends and family.

Mrs Jenkins<span> Shutford</span>

Mrs Jenkins Shutford

5 Star Rating

We employed M&N Heating & Plumbing to replace our heating and hot water system. We were warned that we would be without heating and hot water for the duration of the work, which should take 2 days. The guys doing the work actually managed to leave us with heating on the same day, the hot water was up and running on day 2. The mess during the work was minimal and we actually had no cleaning to do on completion.

Mr & Mrs Coles<span> Hook Norton</span>

Mr & Mrs Coles Hook Norton

5 Star Rating

We are very pleased with the installation of our new gas fire. The workmanship is fantastic and I will highly recommend you. Thank you.

Mr Saddiq<span> Deddington</span>

Mr Saddiq Deddington

4 Star Rating

The new boiler is working great, Thank you very much. These two nice gentlemen were working very hard and were very professional, Thank you again.

Mrs Szado<span> Banbury</span>

Mrs Szado Banbury

5 Star Rating

Thank you for your help with getting my boiler installed in such challenging timescales. The guys have done a sterling job, both Ben and Stuart were very pleasant to have working in my house.

Mr Sharma<span> Banbury</span>

Mr Sharma Banbury

4 Star Rating

I am really pleased with the service I received; your engineer was professional and polite throughout. I was particularly impressed by the way that he explained everything that he was doing.  He was quick and efficient and ensured that no mess was left behind.

Ms Glancey<span> Banbury</span>

Ms Glancey Banbury

5 Star Rating

I would like to say too that I was extremely happy with the work undertaken, and the polite and efficient members of your team who carried out my boiler service. I wouldn't hesitate to use your services again and would recommend you to other people.

Ms Goundrey<span> Deddington</span>

Ms Goundrey Deddington

5 Star Rating

Very pleased with the quality of the work and the care in which you all took to ensure minimal disruption. We would be happy to highly recommend M&N Heating & Plumbing.

Mrs Clark<span> Kings Sutton</span>

Mrs Clark Kings Sutton

5 Star Rating

I would just like to take this opportunity to say that I am very pleased with the work that was carried out. Gary, Steve and Jordon worked really hard to get it all finished and did a fantastic job. Thank you

Mrs Love<span> Abingdon</span>

Mrs Love Abingdon

5 Star Rating

I'm very impressed with the works that was carried out at our property, the engineers were very clean and efficient and were extremely pleasant to have in our home. A good job well done.

Mr Preston<span> Farnborough</span>

Mr Preston Farnborough

4 Star Rating

Mum was over the moon, Dale looked after the job really well, especially as I gave him extra works to complete. The guys working in the house kept it tidy and cleared up every night before leaving. We were more than satisfied.

Mr Gayton<span> Banbury</span>

Mr Gayton Banbury

5 Star Rating

Fantastic and speedy service. Friday before Bank Holiday and we sprung a leak which meant we had to turn off water to the whole house. Came same afternoon and fixed within the hour. Friendly service both on phone and the men that came to fix it. Will definitely be using again, now I know why I always see your vans around!

Mrs Sephton<span> Banbury</span>

Mrs Sephton Banbury

5 Star Rating

I just wanted to say that the lads did a smashing job and it was a job very well done!

Mrs Jennings<span> Middleton Cheney</span>

Mrs Jennings Middleton Cheney

5 Star Rating

I have used M&N Heating & Plumbing for gas checks and repairs at my properties for a few years now. I find them to be very friendly. Their service is the best I've experienced and their charges are very reasonable. I wouldn't hesitate to recommend them.

Mrs Sapnik<span> Banbury</span>

Mrs Sapnik Banbury

4 Star Rating

Just wanted to let you know we were so impressed with the fantastic work that Ben and Daniel did at our house last week. They were so professional, tidy and took such great pride in their work. They both did a fantastic job. I could not recommend them highly enough. Thank you so much for making the installation of our new system such a seamless process.

Mr Jenvy<span> Banbury</span>

Mr Jenvy Banbury

5 Star Rating

A company you can trust

Accreditations - August 2018
  • Gas Safe

Emailhello@mnheating.co.uk

Telephone01295 224844

Fax01295 277637

Book Your Quote Now!

Address Unit 2b
Vantage Business Park
Bloxham Road
Banbury Oxfordshire OX16 9UX United Kingdom

M&N Plumbing and Heating is based in Banbury
By continuing to use this site you agree to the use of cookies. For more information and to find out how to change this click hereAccept Cookies