A Day In The Life Of A Heating Engineer


If you think you have what it takes to work for us, you might be interested in a typical day for a Heating Engineer here at M&N Heating & Plumbing.

As Oxfordshire's largest independent heating and pluming company, we're always looking to expand our workforce, especially with fully qualified Heating Engineers who are dedicated, reliable and have a good work ethic.

Which Qualifications Are Required?

As a legal requirement, all Heating Engineers must be Gas Safe registered in order carry out gas work. There are two paths to Gas Safe registration:


The most common path, especially for individuals with no industry experience aiming to pursue a career in heating and plumbing, is a National Vocational Qualification. Upon successful completion of NVQ Level 2 and 3 in the Plumbing & Domestic Heating (6189) with gas-related units, individuals achieve Gas Safe registration.


An alternative path for individuals with existing industry experience but no NVQs is the Accredited Certification Scheme. The ACS is assessed against a set of national criteria based on current standards, best working practice and the latest technology. Passing the ACS assessment enables individuals to become Gas Safe registered.

Gas Safe registration is valid for 12 months and requires renewal every year. Whether initially qualified via NVQ or ACS, individuals are required to successfully complete relevant ACS assessments every five years to be able to renew Gas Safe registration.

Additionally, as our Heating Engineers drive our branded vans to jobs, individuals require a full UK driving license (preferably with no penalty points).

Which Skills Are Required?

For over thirty years we have established a reputation for high quality workmanship, professionalism and excellent customer service. We expect our Heating engineers to maintain our reputation, and this requires the following personal traits and skills.

We understand that our customers trust in us when we enter their home, and we respect this with our friendly, professional and courteous approach. Our Heating Engineers are expected to wear a presentable uniform, drive branded company vans, and always be respectful of our customers' homes.

In return for reliability, great work ethic and a desire to learn, our Heating Engineers will be rewarded with job satisfaction, an opportunity to progress their career and increased potential earnings.

What Career Progression Is Available?

Our Heating Engineers are typically responsible for jobs involving gas appliances and bathrooms. This could range from gas boiler installations and servicing, to plumbing repairs in a family bathroom. As our Heating Engineers progress, there are multiple paths of career progression:

Oil Heating

In addition to gas appliances and bathrooms, our Heating Engineers have the opportunity to become OFTEC registered and be responsible for additional oil heating jobs too. OFTEC is a trade association that ensures standards of competence within the domestic oil heating industry.

Boiler Breakdowns

Alternatively, our Heating Engineers could specialise in boiler breakdowns and troubleshooting, a fundamental part of our customer care team. Our Breakdown Engineers are responsible for important boiler repairs, have increased customer interaction and could see potential earnings rise.

Senior Heating Engineers

The most ambitious and dedicated members of our workforce could progress to become Senior Heating Engineers. This includes involvement in the most important jobs with high specification materials, added responsibility and leadership opportunities. Our Senior Heating Engineers are responsible for training Heating Apprentices, helping them develop on-the-job skills in order to successfully complete their NVQs.

A Typical Day For A Heating Engineer

It's an early start with our Heating Engineers arriving at M&N Heating & Plumbing headquarters before 8am to be briefed by our Project Manager and Surveyors, and collect the required materials for the day ahead. This approach is the most comprehensive (as our workforce is instructed on specific job requirements), most efficient (as materials are prepared and collected promptly) and secure (as no materials are left in our vans overnight).

All our Heating Engineers are supplied with a tablet device with access to our management system, ensuring job details and timesheets are recorded efficiently for reporting and analysis. Once a job is completed, our customers' home is tidied up, leaving it exactly how it was upon arrival.

With access to their calendar via the tablet device, it's easy to keep track of appointments and understand when and where the next job is. Once finished for the day, our Heating Engineers return any surplus materials back to headquarters before heading home with a sense of achievement and satisfaction of a job well done.

Work With Us

Whether you've just completed your NVQ Level 3 in Plumbing & Domestic Heating, or you're fully qualified and looking for a new challenge, we're always interested in recruiting reliable, dedicated Heating Engineers in the Oxfordshire area.

Review our current vacancies and apply online today!

A company you can trust

Accreditations - August 2018
  • Gas Safe


Telephone01295 224844

Fax01295 277637

Book Your Quote Now!

Address Unit 2b
Vantage Business Park
Bloxham Road
Banbury Oxfordshire OX16 9UX United Kingdom

M&N Plumbing and Heating is based in Banbury
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