Our Promise

Your satisfaction and peace of mind is our highest priority, we will do our best to ensure your experience with us is positive.

When we undertake projects, each job has its own unique reference number. This enables us to track and access the job via our management system. This means that we should never miss an appointment and that our Customer Care team can provide accurate information regarding the progress of your project.

Loyal, returning customers are responsible for a significant proportion of the work we undertake. In fact, over 30% of work carried out last year was for existing customers and referrals!

We Promise Our Engineers...

• are fully qualified and experienced in their respective trades
• are courteous, friendly and polite at all times
• carry full public liability insurance (up to £2 million)
• will only ever arrive to your property in an M&N Heating & Plumbing vehicle and uniform
• will tidy up after themselves at the end of each day

We Promise Your Project...

• comes with a no quibble guarantee valid for twelve months, covering both parts and labour supplied and fitted by us

We Promise Our Company...

• is a registered company (Company Registration Number: 4636143)
• is VAT registered (VAT Registration Number: 812598320)
• and we won't take any money from you until the project is completed!